RIVERSIDE CONSTRUCTION OF LAFAYETTE, IN RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY
GuildQuality’s 2017 Guildmaster Award Honors Riverside Construction Fifth Year in a Row
Lafayette, IN, February 2, 2017-Riverside Construction of Lafayette, Indiana received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. This award-winning design/build remodeling company is deeply rooted in helping homeowners discover their ideal remodeling solution by listening intently to their unique needs and desires. Their work, awards, and above all, their client reviews, speak for themselves.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 600+ eligible applicants, Riverside Construction is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care—five years in a row.
In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
Riverside Construction achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality. And, they achieved this noteworthy accomplishment five years in a row.
“Nothing could be more rewarding than being recognized for our customer service, admits Andy Haste, project consultant and owner of Riverside Construction. “Everything we do stems around learning how our clients live and use their existing home, and then designing it to better suit their needs. Receiving the Guildmaster award five years in a row tells us that we’re doing something right.”
For more on Riverside Construction’s awards, visit https://www.riversideconstruction.com/awards-and-certifications/
For more on the 2017 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Riverside Construction
Serving West Lafayette since 2008, Riverside Construction is an award-winning residential design/build firm that specializes in kitchen and bathroom remodels, basement renovations and room additions. Riverside Construction provides personalized, home design and remodeling services that promise an enjoyable, smooth remodeling experience, delivered on time and on budget.
For more information on the Company, its projects and services, please visit https://www.riversideconstruction.com.
Over 2,300 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.