Andrew Haste - Grant Thompson Photography

Why Andy Haste Keeps Clients and Employees at the Center of His Company

The Case Award finalist makes sure that customers and carpenters are happy with their entire experience at Riverside Construction

By

Andy Haste speaks of his clients and his employees as if they were his family—because, to him, they are.

“[At the end of a remodel], I’ll go out and do something we call the exit interview,” Haste says. “People will say ‘I miss such-and- such carpenter so much’ or ‘I miss [Jeff] because they became like family.’ And that’s really nice. You’re in somebody’s house for two or three months or maybe it’s only five weeks, but … they become family to us and those relationships are really important.”

It’s that people-focused approach that has helped Haste build a successful business: Riverside Construction was named to Remodeling’s Big50 in 2013, and this year honored as a finalist for the Fred Case Remodeling Entrepreneur of the Year Award.

Read entire article on remodeling.hw.net

remodeling magazine logo

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published.

For security, use of Google's reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.

I agree to these terms.

This site uses Akismet to reduce spam. Learn how your comment data is processed.